Speakers & Session Leaders

Our speakers and session leaders represent diverse points of view about business, technology, and how our environment will change because of the current business disruption.


David Meerman Scott

Turning Customers into Fans in Challenging Times


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Jack Shaw

Using Disruptive Technology to Lead Your Clients to Growth and Success Post COVID-19

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Tim Mueller

Want to Sell? What’s Your Business Really Worth?


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Lee Ellis

Leadership Lessons from the Hanoi Hilton


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Becky Cantieri

Staying connected to your employees and customers through uncertain time

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Leela Srinivasan

Staying connected to your employees and customers through uncertain time

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Tom Shay

Sharks, cockroaches and independent brick and mortar retailers; they’ll be around forever!

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Michelle Hyde

Meet the Rainmakers


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Don Hutson

Sell Value, Not Price!

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Gaining Trusted Advisor Status

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Standing Out from the Crowd

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Michelle McBain

Social Selling - Keeping business moving and acquire customers in the face of adversity.

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Jon Arnold

The Evolution of our Workplace Strategies

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Darlene Geller-Stoff

The Evolution of the Contact Center

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Terry Hedden

Growing Business in Times of Crisis

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Best Practices for Selling Remotely

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Marc Gutman

Make Your Customers the Hero of their own Story

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Marissa Levin

The GRACE Model of Leadership

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Mike Schmidtmann

Meet the Rainmakers

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Anne Hampton

All In…Connecting the Customer and Employee Journey… Where Better Experiences and Greater Outcomes Matter.

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Dan Kendall

Engage your audience through podcasts

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Robin Farmanfarmaian

The Transformation in Healthcare Delivery

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Sherman Crancer

Creating the Partner of Tomorrow

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Andrew Gates

Protecting Your Customers with Cyber Insurance

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Bob Paff

Communicating to Win in Disruptive Times

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Dr. Sandra Newes

Develop Resilience to Weather the Crisis

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Rick Strobridge

Patient Centric Care: A Unique Opportunity in Mobility

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Roger Grannis

The Four Languages of Sales

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Shep Hyken

How to Maintain an Amazing Customer Experience

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Ben Bronston

Putting Teeth in your Evergreen 

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Justin Barnes

Fast Emerging Trends in Telehealth

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Steve Jacknow

Partnering with China Telecom Americas – Effective Solutions for China International Networks

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Andy Winig

Your First Impression Starts with the Elevator Pitch

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Angela Leavitt

Growth Hacking

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Brad Stevens

The Power of Outsourcing

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Grace Schroeder

Getting Back to Work

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Ken Sponsler

Contact Center Compliance Strategies that Reduce Risk

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Matt Heinz

The Predictable Pipeline

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Mike Semel

Are your cloud services really compliant with HIPAA and other regulations?

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Ronna Caras

Virtual Training + The Contact Center

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Paul Green

Stop Selling and Start Building Relationships

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Mike Song

Time Management Secrets

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Pete Jones

Transform Working from Home into ‘WOWing from home’!

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Chip McCoy

Thriving with the Shift in Human Behavior

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Kristyn Emenecker

The Post-Pandemic Contact Center: Five Predictions for 2021 and Five Just-In-Time Tools You Need to..

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Brenda Beckedorf

IoT Solutions Supporting Future Growth

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Othmar Von Blumencron

The Changing Landscape – Contact Center Operations after COVID19

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Ted Fortezzo

The Changing Landscape – Contact Center Operations after COVID19

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Stuart Discount

The Changing Landscape – Contact Center Operations after COVID19

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Chris Esposito

The Changing Landscape – Contact Center Operations after COVID19

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Joey Gilkey

Reaching High Value Clients with Targeted Sales Campaigns

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Frank Lusko

Meet the Rainmakers

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Dave Dyson

Meet the Rainmakers

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Teddy Liaw

Going Virtual - Surviving and Thriving in Times of Change

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