Case Study


Calling for Long-Term Business Growth

Blackpoint wanted to create new business by expanding their calling service. However, the company lacked confidence in the callers they were using, and they were seeing significant issues with burnout and turnover rate. Blackpoint was in search of a more seasoned appointment setter.

To help generate and qualify more leads, Blackpoint connected with a full-time level three business development representative (BDR). This dedicated resource calls potential leads, learns about their needs and pain points, and sets up a technology survey on behalf of Blackpoint.

When Blackpoint’s Director of Business Development, Ryan Denning, joined the team, he was ready to ramp things up quickly. Denning was in search of an appointment setting solution that would put new business on his calendar, enabling him to focus on building Blackpoint’s sales pipeline and laying the foundation for long-term business growth.